Archived Chatter Groups

In an archived group, users can still comment on existing posts, mention people, and search the feed. Users can also join and leave archived groups, create reports that include archived groups, and use global search to find archived groups and their content. Group owners and group managers can archive groups, reactivate them, and enable and disable automatic archiving at any time. Users with the “Modify All Data” permission can perform these actions on the public and private groups in their organization. Users with the “Manage Unlisted Groups” permission can perform these actions on unlisted groups.

Archived groups help users focus on the active groups in your organization:

• Archived groups don’t count toward a user’s group membership limits.
• Unless someone adds a comment, posts from archived groups don’t appear in Chatter feeds. Posts with new comments appear in the All Company (Salesforce Classic) feed. They appear in the Company Highlights (Lightning Experience) feed, provided they rank highly in popularity or degree of engagement (their comments, likes, and views). In an archived feed, posts with new comments also appear in the What I Follow feed of each group member.
• File and feed sharing is limited to active groups only, making group searches more efficient.
• Archived groups appear only on the My Archived Groups list and not on the Active Groups list.

Example

Group archiving is useful for groups that have little or no feed activity, but contain useful information that you want to retain. For example:

• A group that a sales team created while pursuing a deal. Though there probably isn’t much group activity after lead conversion, the sales team can still access important information about the customer.
• A group that is used for planning a company event. It can be archived after the event, but revisited for historical vendor information and planning discussions.
• A service desk type group that is used to track key issues for a major deployment for a customer. Archiving it after deployment issues are resolved still gives support agents access to relevant information for future troubleshooting.
• When a new group replaces a legacy group with the same or broader purpose, the legacy group can be archived. Then you can redirect traffic to the new group.
• Team groups can be archived when a team changes or team members leave the company. Team discussions are preserved for future reference.

Turning off automatic archiving is useful for groups that contain important information but aren’t updated regularly. Think of a group that is used for company-wide announcements. When automatic archiving is turned off, groups without activity for more than 90 days don’t get archived, and users don’t miss any important posts.

• Archive Chatter Groups
  Archive a group manually, or edit automatic archiving settings.
• Activate Archived Chatter Groups
  Group owners, group managers, and users with the “Modify All Data” permission can activate an archived Chatter group from the group detail page.