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Live Chatter Feeds

Live Chatter Feeds

When you’re in a group in Lightning Experience, the Chatter feed is live. Live feeds offer posts and comments right as they’re posted, without requiring a page refresh.

Required Editions

Available in: Lightning Experience
Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, and Developer Editions

In a live feed, new posts trigger a message that appears briefly at the top of the feed (1).

New post message in a live group feed

Live comments appear in all feeds in Lightning Experience and not just group feeds. While people are entering comments, an animation shows activity on the post (2). And when a live comment is first posted, it briefly flashes yellow.

Live comment indicator

There are a few differences between live and non-live, or served, feeds:

  • Live feeds show content that’s posted by users—that is, by human beings. They don’t show system-generated posts, like feed tracked changes (FTCs) and custom event posts. To see these posts, refresh the feed.
  • Live feeds show content that is posted directly to the group feed. They don’t show posts that were mentioned into the group nor edits made to existing posts. To see these posts, refresh the feed.
  • A live feed is as good as its network connection. It’s possible that some posts aren’t served live nor appear in the exact order that they were posted. Consider refreshing the feed from time-to-time.

If you go idle for a while or navigate away from a live feed, refresh the page to make it live.

For developers, live updates are not transactional. The server and the browser are a distributed system, and there is no transaction coordination between them. The served feed is a snapshot of the state of the feed in time. The live feed is a series of incremental updates to the current page, which are best efforts. They're not intended to be equivalent to the snapshot that the next served page delivers. Live feeds are optimized for human consumption. We don't recommend writing code that consumes them that depends on the delivery of specific entities or the format of the pushed (live) data.

Note
Note The number of participants that are supported in a live feed depends on your orgʼs subscription limits. If you're not getting a live group feed or live comments, refresh the page or click in a comments field. If the feed still isn't live, it’s likely that your org has hit its limit. You can still get updates the old-fashioned way by refreshing the page.
 
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