You are here:
Send Chatter Messages
In Salesforce Classic, to communicate privately, use Chatter messages.
Required Editions
| Available in: Salesforce Classic |
| Available in: Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, and Developer Editions |
To send a Chatter message:
-
Start the message from one of
these locations:
- Click the Messages link on the Chatter tab, then click New Message in My Messages.
- Open a person's profile by clicking their name anywhere in Chatter, and then click Send a message.
- Click Send a message on a person's hover.
- When viewing the full message history of a conversation, use the text box under the most recent message to send a reply.
- If email replies to Chatter are enabled, when you view an email notification about a message you've received, you can reply to the email.
Sharing a file with people is another way to send a Chatter message. When you share a file, recipients automatically receive a notification about the shared file, with any other information that you provided. -
If you started in the Send a
Message dialog box, you can add people's names to
the recipient list. Type a name in the
To field, and select the
name by clicking it. Add more people to the
conversation by entering more names.
If you're replying within a conversation or via email, the conversation participants can't be changed.
- Write your message. Messages can be up to 10,000 characters.
-
Submit your message using the
appropriate method:
- In the Send a Message dialog box, click Send.
- If you're replying within a conversation, click Reply (or Reply All if the conversation involves multiple recipients).
- If you're replying via email, use the Send option in your email application.
If your message continues an existing conversation, your reply is added to the conversation and appears at the top of the list in My Messages. If your message starts a conversation with a unique combination of recipients, it appears as a new conversation at the top of the My Messages list.
Did this article solve your issue?
Let us know so we can improve!
