Collaborate with Everyone

Complete tasks quickly and efficiently by collaborating with people either inside or outside your org.

Here you’ll find information on collaboration tools like Chatter, Salesforce CRM Content, and documents. For information on using Slack to collaborate in Salesforce, see Salesforce Channels.

• Set Up and Maintain Collaboration Tools
  Help your users collaborate with one another and with people outside your organization.
• Collaborate Within Your Company
  Stay current with what’s happening in your company. Share your knowledge in Chatter posts and comments, collaborate in groups, and access files and data across your organization. Salesforce channels, which bring Slack into Salesforce, are another way to collaborate in Salesforce. In new orgs created in Summer ’26 and later, Salesforce channels are enabled by default.
• Collaborate with Partners and Customers
  Share updates with customers and partners in Chatter groups.
• Collaboration Resources for Users
  In addition to online help, Salesforce publishes printable documentation to help you learn about our features.