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          Manage Site Emails and Notifications

          Manage Site Emails and Notifications

          Manage the emails that are sent out from your Experience Cloud site, and which notifications your members see.

          Required Editions

          Available in: Salesforce Classic and Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions
          Applies to: LWR, Aura, and Visualforce sites
          Note
          Note Beginning in Summer ’26, Chatter is turned off by default in all new orgs. For any features in these orgs that require access to Chatter functionality or the Chatter APIs, turn on Chatter by going to Setup | Chatter Settings and selecting Enable. For details, see Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26.
          • Enable Notifications in Experience Builder Sites
            With Global Notifications, your members receive messages wherever they’re working, whether in their sites or in their apps. Members receive notifications on any screen—mobile, tablet, and desktop. This functionality is available in Experience Builder sites based on Customer Service (Napili), Partner Central, and any Lightning Bolt solutions.
          • Troubleshooting Steps If Site Members Don’t Receive Welcome Emails
            When you create a site, publish it, and then activate it, you expect site members to receive a welcome email that gives them access to the new site. Take these troubleshooting steps if site members don’t receive welcome emails.
           
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          Salesforce Help | Article