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            Google Apps Overview

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            Google Apps Overview

            Google Apps™ is a suite of on-demand communication and collaboration services hosted by Google and designed for business users. Salesforce integrates key Google Apps services and provides several AppExchange apps that enhance and customize Google-related functionality.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience
            Available in: All Editions except Database.com

            Not all Google Apps features are available in Lightning Experience. Those that are available may not look the same as they do in Salesforce Classic.

            The following services for Google Apps are integrated with Salesforce and require a simple activation by a Salesforce administrator.

            Add Google Docs to Salesforce

            Google Docs™ allows you to create on-demand documents, spreadsheets, and presentations, edit them in your browser, and work together in real time with other collaborators. When the Add Google Docs to Salesforce service is activated, you can:

            • Use the Google Docs, Notes, & Attachments or Google Docs & Attachments related list on any Salesforce record to create, edit, or view Google docs and associate them to a record.
            • Share a Google doc with any Google Apps user in your organization.
            • Associate Google docs with Salesforce records even when you are not working in Salesforce by using the Add Google Doc to Salesforce browser button.
            • Add Google docs to Salesforce CRM Content, which allows you to manage all types of content in a centralized location.

            Gmail to Salesforce

            Gmail™ is a Web-based email application that operates on all standard browsers and can be used with your company's domain. Use Gmail to Salesforce to automatically log emails you send from your Gmail account as activities on lead and contact records in Salesforce.

            Gmail Buttons and Links

            Gmail Buttons and Links adds Gmail links next to email fields on all records and adds Compose Gmail buttons in Activity History on leads and contacts. When you select a Gmail link or Compose Gmail, Salesforce automatically logs you in to your Gmail account and automatically populates the To field. If Gmail to Salesforce is activated, Salesforce also populates the BCC field with your Email to Salesforce address.

             
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