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Create Google Apps Accounts
To access the Google Apps services that are enabled in Salesforce, each user needs a Google Apps account on the domain your organization registered with Google. An account includes a username and password that allow the user to log in to all Google Apps services.
Required Editions
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| Export users to Google: | Customize Application |
| Create Google Apps accounts: | Google Apps administrator |
After creating a Google Apps account for your organization and enabling Google Apps in Salesforce, you can create Google Apps accounts for individual users.
Note If your organization purchased Salesforce and Google Apps Supported, the number of
Google Apps Premier Edition accounts you can create is limited to the number of licenses
your organization purchased.
- From Setup, enter Users in the Quick Find box, then select Users.
- In the View drop-down list, choose a list of users.
-
Click Export to Google Apps to export all the users in
the list. To export certain users only, select those users in the Action
column.
Note If Google Apps is not enabled for your organization, the Export to Google Apps button does not display. To enable Google Apps in Salesforce, see Get Started with Salesforce and Google Apps.
- On the Export Users to Google Apps page, click the export file link that is labeled as Step 1. The name of the link depends on the list view you chose to export; for example, if you were viewing the All Users list, the link on the Export Users to Google Apps page is All Users Export File.
- In the CSV spreadsheet that displays when click you the export link, provide a temporary password for each user. You can modify the username, last name, and first name fields for any user as needed. Google creates account names by adding your domain to the usernames in the spreadsheet; for example, if your domain is acme.com and the spreadsheet contains john.doe and jane.doe usernames, the Google Apps usernames are john.doe@acme.com and jane.doe@acme.com.
- Save the spreadsheet to your computer.
- Click the Google Apps Bulk User Import Tool link to launch the Bulk Account Update page for your organization's Google Apps account. If prompted, log in with your Google Apps administrator username. Only the user who is registered with Google as the administrator of your organization's account can create additional Google Apps accounts on your organization's domain.
- Follow Google's instructions to import the data in the spreadsheet. The Google Apps administrator receives a confirmation report, and the user for each successfully created account receives a notification email at his or her new Gmail account.
- Notify users of their usernames and passwords. They will need this information to use any Google Apps service that is enabled in Salesforce.
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