Get Started with Salesforce and Google Apps

Step 1: Create a Google Apps Account

Create a Google Apps account for your organization using one of the following methods:

• From Setup, enter Google Apps in the Quick Find box, select Google Apps Settings, and click Sign Up to launch the account-creation page on the Google website. You are prompted to register your organization's domain name or purchase a new domain name from Google. A domain is the portion of a website's URL that follows the “www.” Follow Google's steps to configure your new or existing domain and set up your Google Apps account.
• If your organization purchased the Salesforce and Google Apps Supported feature, from Setup, enter Premier Setup in the Quick Find box, then select Premier Setup to create a new Google Apps Premier Edition account or upgrade your existing Standard Edition account to Premier Edition.

Note Google Apps in Salesforce supports Google Apps business accounts but not consumer accounts. You can identify a consumer account by the “gmail.com” domain in an email address; for example, myname@gmail.com is a consumer account. The Google Apps domain you set up in Salesforce must be the domain you registered with Google for your organization; for example, mycompany.com is a business rather than consumer account.

Step 2: Configure Google Apps Domain Settings

• On the Google Apps Settings page in Salesforce, click Edit, then Choose a user for the Google Apps Administrative Contact field.

  This person is the point of contact for Google Apps users in your organization; specifically, if a user cannot access a Google Apps service, he or she is directed to contact the Google Apps Administrative Contact. The Google Apps Administrative Contact does not need to be the same person who is registered as your organization's Google Apps administrator with Google, but only the Google Apps administrator can create new Google Apps users on your domain

• Next, enter the Google Apps Domain that you registered with Google. For example, if your company's URL is http://www.acme.com and you created a Google Apps account for the acme.com domain, enter acme.com in the Google Apps Domain field. Save your changes.

Step 3: Activate Google Apps Services

• In the Activate Google Apps Services section on the Google Apps Settings page, locate the Google Apps service(s) that you want to activate, then click Edit or Install to activate a service.
• In the Action column, Edit corresponds to Google Apps services that are already integrated in Salesforce, and Install corresponds to uninstalled Salesforce AppExchange apps.

  For descriptions of the Google-related AppExchange apps, visit https://appexchange.salesforce.com.

Step 4: Create Google Apps Users

Activating Google Apps services in Salesforce makes the services visible to all users in your organization, but a user cannot access a service unless he or she has a Google Apps account on your organization's domain. The Google Apps administrator registered with Google can create these additional accounts.