The Help Center template offers a public-facing, self-service portal where guest users
can search your knowledge base for answers to their questions. It reduces the load on your
customer support staff and gives customers the satisfaction of finding their own
solutions.
Required Editions
Available in: Essentials, Enterprise, Performance,
Unlimited, and Developer editions
Included Features
Ready-made template
Guided setup configuration
Publicly accessible
Self-service
Curated—you decide which of your Knowledge articles is shared
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