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Manage Channel Partnerships with Channel Programs and Levels
Use channel programs and levels to organize and manage channel partners. Within each program, you can group partners into levels, such as bronze, silver, and gold, and promote them based on performance. Use sharing groups, audience targeting, and sharing settings to manage access to resources based on program or level.
Organize Partner Users
- Group partners by type or geography
- Create levels within each program that organize partners by position or rank
- Add or remove members from channel programs or levels using groups
- Promote or demote users by changing group membership
Manage Access to Resources
- Use audience targeting to create different versions of a page with criteria fields specific to each program level
- Use the criteria fields for audience targeting to assign visibility to certain components or branding sets
- Set organization-wide defaults and sharing settings to control access to Channel Program Level and Channel Program Member objects
- Offer incentives to different levels, such as market development funds, to motivate partner users to meet Key Performance Indicators(KPIs)
Track Individual Performances
- Measure partner users’ performances, and establish benchmarks for their channel programs
- Customize partner scorecards so that you get the report summary results that channel account managers or executive teams wants to see
- Add multiple scorecards for tracking different categories
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