Recognition Badges

Acknowledge your members’ accomplishments or celebrate with them using recognition badges. To add this feature to your site, make sure that Chatter is enabled for the site.

Note Beginning in Summer ’26, Chatter is turned off by default in all new orgs. For any features in these orgs that require access to Chatter functionality or the Chatter APIs, turn on Chatter by going to Setup | Chatter Settings and selecting Enable. For details, see Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26.

Badges can only be assigned to users and by users who have Chatter enabled. We provided some default badges but you can create your own. You can also choose who else can create badges and who can give badges in your site.

• Recognition Badges Limitations
  While Recognition Badges are a great way to keep your members involved in your site, keep a few things in mind when you use them.
• Recognition Badges Setup
  With just a few steps, you can set up Recognition Badges for your site and restrict who can create and give badges.
• Missions
  Game mechanics, such as using badges, are a great way to get your users involved in your Experience Cloud site. However, assigning badges manually can be time consuming. Instead, use the Missions feature to assign members badges automatically. Community managers have their say in what action earns a badge and when it can be awarded, and then Missions takes care of the rest. And members can see which badges they haven’t yet earned, inspiring action.
• Assign Recognition Badges to Experience Cloud Site Members
  Assigning badges to members helps reward them for staying engaged in the Experience Cloud site.
• Delete Assigned Badges
  Sometimes badges are assigned to a member by mistake. If you gave the badge, you can delete it from the member’s profile page.
• Use the API to Give Recognition Badges Sample Code
  You can use the API to programmatically give recognition badges to Experience Cloud site members.