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Experience Cloud
Create Audiences for Your Recommendations

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Create Audiences for Your Recommendations

Create audiences of new members or use the API to manage customized lists of audience members for your custom recommendations.

Required Editions

Note
Note Recommendation audiences and personalization audiences are different features. For a more updated content targeting experience, we suggest using CMS collections and personalization audiences.
Available in: Salesforce Classic and Lightning Experience
Available in: Essentials, Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To access Experience Workspaces or Experience Management:

Manage Experiences

OR

Create and Set Up Experiences
  1. In Experience Workspaces, select Content Management | Recommendations | Audiences.
  2. Click New.
  3. Complete the following fields.
    • Name—Enter a name for the audience.
    • Audience Type
      • Select New Members to create an audience based on how long users have been site members.

        Enter the number of days since registration for audience members.

      • Select Custom List to create an audience based on any criteria you want.
        Note
        Note You can’t manage audience membership for custom lists through the UI. Add and remove members through the API.
  4. Click Save.

Audiences you create appear in the Audience drop-down list when you create a recommendation.

Tip
Tip To remove an audience, click the audience name. At the bottom of the audience details, click Delete. If you remove an audience that is associated with a recommendation, the recommendation is disabled and the audience is set to the default (All site members).

See Also

 
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