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Create Audiences for Your Recommendations
Create audiences of new members or use the API to manage customized lists of audience members for your custom recommendations.
Required Editions
Note Recommendation audiences and personalization audiences are
different features. For a more updated content targeting experience, we suggest using CMS collections and personalization audiences.
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Essentials, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To access Experience Workspaces or Experience Management: | Manage Experiences OR Create and Set Up Experiences |
- In Experience Workspaces, select Content Management | Recommendations | Audiences.
- Click New.
-
Complete the following fields.
- Name—Enter a name for the audience.
-
Audience Type
- Select New Members to create an audience based on how
long users have been site members.
Enter the number of days since registration for audience members.
- Select Custom List to create an audience based on any
criteria you want.Note You can’t manage audience membership for custom lists through the UI. Add and remove members through the API.
- Select New Members to create an audience based on how
long users have been site members.
- Click Save.
Audiences you create appear in the Audience drop-down list when you create a recommendation.
Tip To remove an audience, click the audience
name. At the bottom of the audience details, click Delete. If you
remove an audience that is associated with a recommendation, the recommendation is disabled
and the audience is set to the default (All site members).
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