Global Search Results

The Global Search Results component displays search results from across the site. The results shown are based on search terms entered in the Search Publisher and can be displayed in one list or in multiple tabs.

1. Select the Global Search component.
2. In the property editor, configure the properties for the component.

   Property	Details
   Search Term	The system supplies this search term to search across the site.
   Show the All results tab	To show search results in one list under All, check the box.
   Allow search results filtering	To allow search result filtering, check the box.
   Object	Add or remove tabs to customize which lists search results are displayed in.
   Publically Available	To make the object publicly available for all users, including Guest users, check the box.
   Show search results from all feeds, including questions, posts, and comments	For Discussions objects only. To show expanded search results from all Chatter feeds, check the box. Search results from all feeds use the expanded feed, rather than the compact feed.

   

   Important

   To allow your users to find a custom object’s records when they search, in Salesforce setup create a custom tab set to Default On or Default Off. Creating a custom tab enables the custom object's Allow Search setting.

Example

Note To see results from all feed types in a site (including questions and posts on records), select the Show search results from all feeds, including questions, posts, and comments option on the Discussions tab.

Global Search Results shown in the site:

With global search from your internal org, you can get uneven results when searching for a site User record. Here’s why and what you can do about it. Each site has a unique network ID. When you create a site user through Contact record | Create External User, the new User record is assigned to a site's network ID.

Global search looks for records in the internal org, which has a different network ID than the site. A global search doesn't search inside sites. Since the User record is associated with a site network ID, global search doesn't return results for that record.

The workaround is to create User records in the internal org, and then associate the records to a site. You can associate an internal User record to a site by linking the internal record to a Contact record. After you forge the link, you can find the User record through global search. The User record's network ID is now associated with the internal org.

Note In a B2B Commerce store, when configuring the types of results to return with a Global Search, don't include Product2 type objects. Global Search doesn't respect the store's user entitlements. So buyers could see products that they're not entitled to see. The Results Layout component respects user entitlements. You can use Results Layout for products and Global Search for things like cases, articles, and feeds.