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Action Launcher
Add the Action Launcher Component to a Page

Add the Action Launcher Component to a Page

Make the Action Launcher component available to your users by adding the component to the required Lightning record page and selecting a deployment or service catalog. Users can then search for and launch the actions included in the deployment or the service processes included in the service catalog.

Required Editions

Available in: Lightning Experience
Available in: Starter, Professional, Enterprise, and Unlimited Editions with the required add-ons
User Permissions Needed
To add the Action Launcher component to a page: Industry Service Excellence permission set
To give users access to service catalogs:

Manage Product Catalog

AND Manage Unified Catalog

  1. Edit a record page in Lightning App Builder.
  2. Drag the Action Launcher component onto the page.
    Tip
    Tip We recommend that you add the component to the top-center region of the page to make the component easily accessible.
    Note
    Note You can add the component to the Lightning console and to the standard navigation pages for most objects. For more information about supported objects, see Lightning Flow for Service Developer Guide (English only).
  3. To specify the actions that users can search for and initiate from the component, in the component properties pane, from the Action Launcher Configuration dropdown, select an option: Action Launcher deployment, Service Catalog, or Unified Catalog. If you are using context definitions, make sure that you’ve activated the associated context definitions because this activation updates the configuration options in the dropdown. See Activate Context Definitions.
    Tip
    Tip You can reuse a deployment on multiple pages.
    Note
    Note The object record page containing Action Launcher determines the deployments available for selection. Consider deployments A, B, and C. Actions in Deployment A are related to Accounts. Actions in Deployment B are related to Cases. Actions in Deployment C are related to Accounts and Cases. You can see and select only deployments A and C when you add Action Launcher to the Accounts record page. Similarly, you can select only deployments B and C when you add Action Launcher to the Cases record page.
  4. If you select the Action Launcher Deployment option, select a deployment from the Action Launcher Deployment field. If you select the Service Catalog or Unified Catalog option, select a service catalog from the Service Catalog field and then select an expression set.
  5. To customize the Action Launcher title, add languages for translation.
    To add translation languages, see Add Translation Languages and Translators.
  6. Create a custom label and specify the translation information for the supported languages.
    To create a custom label and translate it, see Custom Labels.
  7. Enter a custom title in the {!$Label.customLabelName} format in the Action Launcher Title field.
  8. To add a prompt template, click Action Launcher Prompt Template and select a template. See Create an Action Launcher Prompt Template.
  9. To rename the button label that shows the search results, enter the name in the Show Topics Label field.
  10. Save your changes, and then activate your page, if necessary.
 
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