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          Campaigns

          Campaigns

          Using campaigns in Health Cloud is an effective way to help patients and members stay engaged with their care team and stick with their care plans. From health education to appointment reminders, you can improve patient participation throughout a connected experience.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          Build campaigns and create health journeys across populations, identify groups of people who share a need, and then assign them to the campaigns. Recruit, onboard, and engage the providers in your network through targeted campaigns. Payers can manage the entire member journey through acquisition, onboarding, engagement, and retention to create a seamless member experience.

          Select the Marketing User checkbox in user records for your users to set up Marketing Cloud Engagement campaigns and assign people to them from inside Health Cloud.

          • Add Patients and Members to a Campaign
            Campaigns are an effective way to help patients and members stay engaged with their care team and stick with their care plans. Identify a group of people who share a need, and then assign them to a campaign.
           
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          Salesforce Help | Article