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          Set Up Basics for Health Cloud

          Set Up Basics for Health Cloud

          Before you set up specific features in Health Cloud, perform basic setup tasks such as enabling person accounts and installing Omnistudio.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          • Verify Chatter Settings Are Enabled
            Chatter helps Health Cloud users collaborate in real time with Salesforce. It’s a fast, simple tool that enables users to talk to each other, work together, and share information.
          • Verify Data Protection Details Are Available in Records
            To help maintain the privacy of your users’ data, verify that data protection details are available for lead, contact, and person account records.
          • Set Up Person Accounts to Represent Health Cloud Members and Patients
            Person accounts store information about specific people by combining certain account and contact fields into a single record. In Health Cloud, always model your patients or members as person accounts. You can’t fully use Health Cloud functionality if you don’t model your patients and members as person accounts. We also strongly recommend person accounts for providers who are their own independent entity with practicing rights at a number of locations.
          • Omnistudio for Health Cloud
            Use Omnistudio to create guided interactions and other rich user experiences without code. You can even create applications and workflows using data from Health Cloud and from external sources.
          • Set Up Healthcare Providers
            Set up records for healthcare providers such as the practitioners (people) who take care of patients and the facilities (organizations) where patients are cared for. Practitioners include doctors, nurses, physical therapists, and other clinical staff. Facilities include hospitals, clinics, labs, and other organizations.
           
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          Salesforce Help | Article