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            Create an Email Template for Appointment Confirmations

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            Create an Email Template for Appointment Confirmations

            Provide consistent messaging when notifying patients about appointment confirmations. Use merge fields to include patient and appointment data.

            Required Editions

            Available in: Lightning Experience

            Available in: Enterprise and Unlimited Editions with Health Cloud
            User Permissions Needed
            To use self-service appointment scheduling:

            OmniStudio in Lightning Experience Patient

            AND

            AppointmentScheduling on Health Cloud
            1. From Setup, in the Quick Find box, enter Email Templates, then select Classic Email Templates.
            2. Click New Template.
            3. Give your template a name. For example, Appointment Confirmation.
            4. Select a folder for the template and select Available For Use. You can enter a subject for the email, too.
            5. Click Next, and then click Edit HTML Version.
            6. Create the content for the email, and then save your changes.
              Here's an example: 
              <html>
      <head>
         <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
         <style type="text/css">
            a{
                color: #5e5e5e;
             }

            *{
                font-family: Verdana, Geneva, sans-serif;
                font-size: 16px;
             }
         </style>
     </head>

     <body leftmargin="0.5" topmargin="0" marginwidth="0" marginheight="0">
         <p style="font-size: 16px; margin: 1em 0 0;">Dear {!ServiceAppointment.CreatedBy},</p>
         <p style="font-size: 16px; margin: 1em 2 0;">We're confirming that your appointment is scheduled for {!ServiceAppointment.SchedStartTime}. <br/></p>
         <p style="font-size: 16px; margin: 1em 0 0;">Thanks,<br/>Salesforce Health Cloud<p>
         <p> 
             <img width="100" src="https://seekvectorlogo.com/wp-content/uploads/2017/12/salesforce-vector-logo-small.png"  style="width: 12%"/>
         </p>
     </body>
</html>
             
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