Process Compliance Navigator

Errors and inefficiency are key drivers for compliance violations. As the complexity of regulations grows, this increases the need for your users to have an easy way to create, manage, and implement compliance.

For example, while financial advisors are working with clients to create a financial plan, their main focus is on the customer - the customer's experience and financial goals. There are many policies and regulations that a financial advisor must keep in mind, such as providing disclosures, confirming product fit, and completing license renewals. Process Compliance Navigator mitigates compliance risks and allows financial advisors to focus on their customers.

• Supported Editions for Process Compliance Navigator
  Review the supported editions and availability for Process Compliance Navigator.
• Process Compliance Navigator Data Model
  Ensure that your company follows internal policies and meets regulatory requirements and industry standards by using Process Compliance Navigator.
• Set Up Process Compliance Navigator
  Assign permissions, set up context definition, and set up business rules engine.
• Process Compliance Navigator Jumpstart
  Salesforce Go provides a simplified feature configuration and quickly onboards you to the Process Compliance Navigator. It includes jumpstarts tailored to address collections requirements.
• Compliance Example for Financial Services Cloud
  To understand how Process Compliance Navigator is used to create, manage, and track compliance at a financial institution, review the scenario of a customer applying for a $200,000 USD home loan and learn how to set up a validation procedure.
• Securely Share Compliance Records Using Compliant Data Sharing
  Use Compliant Data Sharing so that admins and compliance users can control and monitor what data gets shared in Salesforce without writing complex code.
• Business Operations Processes
  Configure predefined activities that ensure smooth and effective task completion. Maintain a record-keeping system that lists all your business processes, and use the business operations process repository for easy mapping of controls and regulations to business processes. Then, make quick adjustments to regulatory changes.
• Compliance Regulations
  Give your compliance officers a centralized workspace to define, manage, and track regulations. To keep compliance records accurate and synced, link regulation versions to their clauses. Map business processes directly to these clauses, making it easy to see exactly how new changes impact your daily operations. When a regulation is updated, publish the updated regulation versions and inform stakeholders about the rules and guidelines. Activate the new version on its effective date, and retire the old one to maintain a clear, up-to-date roadmap of your current requirements.
• Compliance Policies
  Help your organization stay current with compliance standards by streamlining the management of compliance policies. Compliance officers can now establish and revise policies for different business functions to adhere to applicable laws, regulations, and their updates. Address any gaps in compliance policy coverage and provide control and business process owners with access to the most recent updates.
• Non-Validation Compliance Controls
  Non-validation compliance controls that a company uses to enforce compliance on their Salesforce and external processes. Track and log compliance by using non-validation compliance controls through the Compliance Logging API. Log compliance for your external business processes and Salesforce processes such as Action Plans, Integrated Onboarding, and Stage Management.
• Validation Compliance Controls
  Compliance controls are the mechanisms that a company implements to enforce adherence to laws, regulations, and internal policies. A compliance control includes a control name, an objective, and an automation status. Each version of a compliance control contains specific details and configurations. When the control is modified, the details and configurations are updated.
• Validation Procedure
  To make sure that your business process adheres to policies and regulations based on the requirements defined by a compliance officer, group compliance controls by using a validation procedure. When a business process runs a validation procedure, the validation controls in the procedure are invoked.
• Compliance Testing
  Compliance testing is the essential process of evaluating a control's operating effectiveness to confirm it's functioning as designed. This testing occurs at critical points in the lifecycle, including before deploying a control, during periodic self-assessments to ensure ongoing performance, and as part of a formal risk assessment to determine the level of inherent risk. The goal of compliance testing is to provide assurance that all controls are effectively mitigating identified risks and consistently meeting established regulatory and internal compliance requirements.
• ARC for Process Compliance Navigator
  Actionable Relationship Center (ARC) lets you view your customers’ relationships in an easy-to-navigate graph. Process Compliance Navigator prebuilt ARC graph templates show Regulation Version, Regulation Clause Version, Business Operations Process, Compliance Control Version, Compliance Policy Version, and Compliance Policy Clause Version objects and relationships.
• Demonstrate Compliance Effectiveness
  Provide your compliance officers and control managers with an easy-to-use compliance reporting capability that shows the effectiveness of compliance controls, identifies compliance gaps, and demonstrates that your business processes are compliant with laws and regulations. Use custom objects, Apex class, and joined reports to create a compliance audit log report and showcase how your compliance controls are preventing compliance violations.
• Considerations for Process Compliance Navigator
  Keep in mind these considerations when setting up Process Compliance Navigator.