Non-validation compliance controls that a company uses to enforce compliance on their
Salesforce and external processes. Track and log compliance by using non-validation compliance
controls through the Compliance Logging API. Log compliance for your external business processes
and Salesforce processes such as Action Plans, Integrated Onboarding, and Stage
Management.
Create non-validation compliance controls for Salesforce business processes and save the time
to verify if your users completed the tasks.
Use the Event Log (POST) to log compliance check events for
compliance controls.
Example To verify a customer’s identity, financial advisors must complete an anti-money
laundering (AML) and know your customer (KYC) reviews. Use action plans to define business
process tasks, such as collecting client identification documents, verifying address, and
screening customers against sanction lists and politically exposed persons (PEP) databases. To
track compliance on the action plan, connect the action plan to the Compliance Logging
API.
Create a Non-Validation Compliance Control The Control Manager creates non-validation compliance controls based on business needs. Non-validation compliance controls are descriptions of a company's Salesforce processes or external processes that users must follow.
Update a Non-Validation Compliance Control The Control Manager updates the implementer type after the IT Admin configures the non-validation compliance controls based on business needs. Use the implementer type to track and report on the feature used to implement a compliance control version.
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