A Key type is a combinations of key attributes that are used to search for specific
conditions. Most common keys such as customer, customer set, and product can be directly defined
in the key definition section of the key type. More flexible keys (out of customer, product, order
entity) can be defined in key attributes (Key Definitions section). A key type can contain up to
10 key attributes.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and
Unlimited Editions that have Consumer Goods Cloud enabled
User Permissions Needed
To create a key type:
(CGCloud Business Admin
OR
CGCloud Retail Business Admin)
AND
Penny Perfect
Pricing
From App Launcher, find and select Key Types, and then click
New.
Enter a name.
Select a sales org.
Enter a sort value.
Enter a description.
Save your changes.
Example A few key types (combination of keys or key attributes) can be:
Customer-product combinations (for example, Empower Cola products for NTO Atlanta)
Running promotions (Back to school programs)
Customer or product hierarchies (for example, all accounts of NTO Atlanta or all products
under the beverages category)
Customer sets (for example, all priority A customers for NTO Atlanta).
A customer can
belong to multiple customer sets. For example, customer A (orderer) belongs to Customer
Set 1 and Customer Set 2. For a product,
If Customer Set 1 has a pricing condition of 10 per unit and Customer Set 2 has a
pricing condition of 8 per unit, then the pricing engine applies the most recent price
found, which is 8 per unit in this case.
If Customer Set 1 gets a 10% discount and Customer Set 2 gets a 5% discount, the
pricing engine applies both discounts, resulting in a total of 15% discount on the
product value.
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