Configure Additional Payment Options for Collections and Recovery
Set up Salesforce Pay
Now and customize the
prebuilt flows that enable collections specialists to generate payment links and send the links to
borrowers.
Set Up Pay Now for Collections and Recovery To enable Payments, first turn on Digital Experiences and set up an Experience Cloud site, and then set up Pay Now. Salesforce PayNow helps your collections specialists to create and share secure payment links that direct your customers to a payment page. Customers can enter their contact and payment details to complete the transaction.
Customize the Prebuilt Flow Template to Generate and Send a Payment Link Help collections specialists create and send payment links to borrowers. The Generate and Send Payment Link prebuilt flow template helps a collections specialist to gather payment details, such as payment amount, payment processing platform, whether it’s a one-time or multiple-use payment link and its validity. The flow also generates a payment link and emails it to the borrower if an email address is provided, or shows the payment link details on the screen. Customize this flow according to your business needs.
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