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Notification Examples for Order Management Integration Layer
Order Management Integration Layer can send field updates for the following notifications. When the fields container is included in a notification, the corresponding Omnistudio Data Mapper is invoked: OrderBackSync or OrderItemBackSync.
See these examples for notifications.
- Order Activated Example for Order Management Integration Layer
The Order Management Integration Layer sends this notification when the order management system fulfills orders that are either original or supplemental orders. The notification is sent to CPQ when the order is activated. The optional fields parameter can include any data that must be set in order fields. - OrderItem Activated Example for Order Management Integration Layer
Order Management Integration Layer sends the OrderItem Activated notification when the order management system fulfills order items that are part of either an original order or a supplemental order. The order management system sends this notification to CPQ when the order item is activated. - Submit Order Rejected Example for Order Management Integration Layer
An Order Rejected response is returned when a submitted order cannot be fulfilled by an order management system. The response may or may not contain afieldssection, as shown in the following examples. - Order Rejected Example for Order Management Integration Layer
This notification is sent when a supplemental order is created and submitted. The order management system processes the fulfillment of the supplemental order. - OrderItem Rejected
This notification is sent when a supplemental order is created and submitted and the order management system processes the fulfillment of the supplemental order. During fulfillment, the order management system might determine that a certain order item in the supplemental order cannot be processed. In such cases, it sends a notification message to CPQ that the order item in the supplemental order is rejected. - Submit Order Accepted Example for Order Management Integration Layer
A Submit Order Accepted response occurs when a submitted order can be fulfilled by an order management system. The response may or may not contain afieldssection, as shown in the following examples. - Submit Order Provisionally Accepted Example for Order Management Integration Layer
A Submit Order Provisionally Accepted response typically occurs when a supplemental order is submitted to an order management system and that system needs time to determine if the changes requested in a supplemental order can be fulfilled. The response may or may not contain afieldssection, as shown in the following examples. - Order Accepted Example for Order Management Integration Layer
This notification is sent when a supplemental order is created and submitted, and the order management system processes the fulfillment of the supplemental order. During fulfillment, the order management system might determine that the supplemental order can be successfully processed The previous order was successfully frozen and the supplemental order is now being fulfilled. In such cases, the order management system sends an Order Accepted notification message. - OrderItem Accepted Example for Order Management Integration Layer
This notification is sent when a supplemental order is created and submitted, and the order management system processes the fulfillment of the supplemental order. During fulfillment, the order management system might determine that a particular order item can successfully supersede an order item from a previous order. In such cases, the order management system sends the OrderItem Accepted notification. - Order In Progress
This notification is sent when an order is created and submitted to the order management system. The order management system might send the Order In Progress notification message when processing the order. It can also send the fields container in the notification message, which contains any data that must be updated in the order record. - OrderItem In Progress Example for Order Management Integration Layer
This notification is sent when an order is created and submitted to the order management system. During the processing of the order, the order management system might send the OrderItem In Progress notification message. It can send fields or describedBy container in the notification message. The fields container can contain any data that must be updated in the order item record. The describedBy container may contain data that must be updated to attributes of the order item. - OrderItem Assetized Example for Order Management Integration Layer
When the order management system is instructed to create an asset before the order item is fulfilled, the OrderItem Asset notification is called. The notification can send fields or describedBy container in the notification message. The fields container may contain any data that must be updated in the OrderItem record. The describedBy container may contain data that muat be updated to attributes of the order item. - Order Queued Example for Order Management Integration Layer
The order management system sends this notification when the order is queued. The notification message can optionally contain the fields container. The fields container contains any data that must be updated in the order record.
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