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Promotions in the Product Catalog
Promotions offer a variety of capabilities. You can configure the cart so that agents or customers can add a promotion list to the cart. You can create more than one promotion to apply to a product or product bundle. You can apply promotions to new or existing line items in the cart. You can use follow-on promotions, apply penalty fees, and define service continuation after a promotion expires.
Promotions allow you to determine pricing in several ways:
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Discount the price of a product in a promotion without updating the product hierarchy or price book.
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Apply promotional discounts to products that are already assets.
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Automatically charge a penalty if the customer does not fulfill the promotion’s time commitment.
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Create promotions which begin automatically as soon as a previous promotion ends.
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Automatically continue or discontinue the subscription of a promotion’s products based on the customer’s request.
You can create products and offers with discount prices. Promotions offer additional functionality.
Promotions and Discounts for Energy Customers
You can create a promotion to reduce electric bills over the winter for customers that purchase smart thermostats.
You can create a dual-fuel discount for customers that purchase both electricity and gas.
You can give customers in deregulated markets a discount after a year of service to encourage retention.
Products within Promotions
A promotion applies to at least one product. You can add to a promotion both individual products and product bundles. Then you can change the pricing and cardinality of any product in the promotion.
As part of the promotion’s settings, you determine:
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Time commitment: How long the customer must subscribe to the promotion’s products
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Changes to pricing and time frame: Whether the products of the promotion are changed by an adjustment or override, and for what length of time
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Whether the promotion appears in the Promotions list of the cart
Price Lists, Products, and Promotions
You create Quotes, Order, and Opportunities based on price lists to show eligible products and promotions that you can add to Industries Cart. Price lists contain price adjustments, and promotion discounts are created using price adjustments. You must define promotions in the same price list as the products you want to see available in Industries Cart. This means if you have the same product in several different price lists for which you want to create a promotion, you must add that promotion to each price list.
- Differences Between Promotions and Discounts
In the shared product catalog, you can use, adjust, or override the base prices of products in product bundles. - Create a Promotion in EPC
To create a promotion, you define basic settings and add products to the promotion. You can change the pricing of products, and add context rules to the promotion.
