Set Up Industries CPQ and Enterprise Product Catalog (EPC) in Communications Cloud

Build your enterprise product and service portfolio and set configuration, price, and quote information including promotions, discounts, bundle pricing, pricing rules, and more.

Note Industries CPQ and EPC are required for some, but not all, Communications Cloud features. Review the set up instructions for each Communications Cloud business application to decide if you need Industries CPQ and EPC for your Communications Cloud implementation.

Industries CPQ and Enterprise Product Catalog (EPC) is the pricing and products framework for Communications Cloud. These features are included in the Communications, Media, and Energy & Utilties (CME) managed package.

EPC provides the core components necessary to centralize, configure, integrate, and maintain the product and service portfolio across the enterprise. EPC, a centralized catalog, contains all of the commercial and technical elements you use to define reusable product and service building blocks and resulting offers.

Industries CPQ uses the pricing and rules created by your implementation team in the shared catalog to calculate prices and discounts. Pricing and rules are based on context and configuration. Prices can be adjusted in the quote if required.

The shared catalog pricing system is component-based, with reusable items such as charges, discounts, adjustments, costs, and penalties.

For complete setup and configuration steps see Industries CPQ and Enterprise Product Catalog (EPC).