Configure a Callout to Send Empty Attribute Values

By default, if an attribute value is empty, then Order Management doesn't send the attribute at all in a callout. It's as if it didn't exist. You can configure a callout to send along attributes and their values, even if those values are empty.

Note

This feature was introduced in Spring '21. If you're using a version older than that, then empty attribute values aren't passed.

To configure a callout to send empty attribute values, follow these steps:

1. If you're creating a new callout, then move on to step two.

   Otherwise, in the Details section of the Orchestration Item Definition window for an existing callout, click the pencil icon to the right of Callout Parameters.

   
2. From the Callout Parameters window, click Send Empty Values, then click the arrow to move "Send Empty Values" from the Available box to the Chosen box.
   
3. Click Save to save your change. The Orchestration Item Definition window shows that the item is configured to send empty attribute values.