Use Data Cloud for Energy and Utilities Cloud

Connect, harmonize, and analyze your customer's energy use data for sales and service at scale with Commodity Data Kits for Energy and Utilities Cloud. Easily start your implementation by installing the Energy and Utilities data kit that comes with DMOs, calculated insights and an invocable action and flow. Harmonize, query, transform, and segment your energy or water use data. Empower teams and customers to make data-driven decisions so that Utilities may maximize operational performance, and elevate customer satisfaction.

Understand the privacy and consent requirements before you set up Data Cloud in your org. See Ethics, Privacy, and Consent.

• Configure Settings Before Using Data Cloud for Energy and Utilities Cloud
  Before you use the Energy and Utilities data kit and the Energy and Utilities Cloud data model objects, complete the basic setup required to work in Data Cloud. You must set up Data Cloud, enable the required Energy and Utilities Cloud features, connect Data Cloud to your Salesforce CRM org, and configure the security permissions.
• Ingestion of External Energy and Utilities Data Into Data Cloud
  To ingest external Energy and Utilities data into Data Cloud, connect your external data sources to Data Cloud. You can also bring in data from external billing systems.
• Energy and Utilities Cloud Data Model Objects
  Data model objects (DMOs) store different types of data in Data Cloud. Get access to standard model objects as part of the SSOT package that's automatically installed in your org with Energy and Utilities Cloud and Data Cloud. You can use some DMOs only if you use Energy and Utilities Cloud in your org.
• Energy and Utilities Data Kit
  Get your Data Cloud implementation up and running by installing the predefined Energy and Utilities data kit. A data kit packages Data Cloud components, such as calculated insights, data model objects, and invocable actions. The data kit helps you deploy the components in your org. The Energy and Utilities data kit contains predefined calculated insights that help you manage business accounts, service accounts, billing accounts, and service points data in Data Cloud. Install the data kit in your org and activate the calculated insights.