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Energy & Utilities Cloud
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            Get Started with Energy & Utilities Cloud

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            3. Energy and Utilities

            Get Started with Energy & Utilities Cloud

            The Energy & Utilities Cloud extends Salesforce Customer 360 to provide solutions for the energy and utilities industry. It helps businesses establish their presence online, improve operational efficiency, and deliver industry-standard customer experiences. Explore a trial org and learn about what's included, what setup is recommended, and how to get ready for your implementation—there's no need to set things up just yet.

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            Get Oriented

            What is Energy and Utilities Cloud?

            Video: Watch a Demo

            Trailhead: Get to know the Energy and Utilities Industries.

            Get an Energy & Utilities Cloud Trial Org

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            Dive In: Learn About Recommended Core Applications

            Empower Service Agents With Contact Center Console

            Attract New Customers With Customers Acquisition Management

            Streamline Sales Operations Using Large Account Sales Management Application

            Give Customers Control of Their Accounts With Utility Self Service Portal

            Deploy Utility Programs and Product Offerings with Clean Energy Programs

            Deploy Field Service for Energy and Utilities: Short Cycle Work

            Deploy Program Management Console

            Deploy Contractor Portal

            Integrate Energy Applications With Powercloud

            Integrate Salesforce Energy & Utilities with External Billing Systems

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            Go Deeper: Learn About Features for Specific Business Needs

            Manage your product portfolio with Enterprise Product Catalog

            Configure your Product, Pricing and Quotes using CPQ

            Set Up Usage-Based Pricing

            Set Up Attribute-Based Pricing

            Set Up Multisite Quote and Order Capture

            Set Up Your Digital Commerce Site

            Generate Contracts, Proposals, Quotes, and Other Documents with OmniStudio Document Generation

            Set Up an Automated Application Approval Process

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            Extend Further: Learn About Additional Capabilities & Add-Ons

            Design Your Business Process Using Omnistudio

            Automate Complex Logic With Business Rule Engine

            Serve Customers on the Go With Field Service

            Manage the Life Cycle of Orders With Order Management

            Manage the Life Cycle of Contracts With Contract Lifecycle Management

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            Get Ready for Your Implementation

            Review Release Notes

            Prepare and Plan for Your Implementation by Installing the CME Managed Package

            Learn How To Upgrade a Previous Version of the CME Managed Package

            Understand the Data Model

            Understand Permission Set and Permission Set Licenses

            Perform Administrative Tasks for Better Management

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            Know Your Resources & Get Help

            Expand Your Implementations With Energy and Utilities Cloud API

            Learn How To Become an Expert Developer

            Learn How To Become a Consultant

            • Energy & Utilities Cloud Consultant Learning Journey
              This learning journey is for anyone in a business role with a focus in the Energy and/or Utilities industries. The journey will guide you through all of the Salesforce Industries product training courses and certifications that are needed to prepare you to consult on an Energy & Utilities Cloud implementation project.
            • Energy & Utilities Cloud Developer Learning Journey
              This learning journey is for anyone in a technical role with a focus in the Energy & Utilities industry. The journey will guide you through all of the Salesforce Industries product training courses and certifications that are needed to prepare you to work on an Energy & Utilities Cloud implementation project.
             
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