Energy & Utilities Cloud Release Notes

The release notes in this section describe enhancements and fixes in major and minor releases of Energy & Utilities Cloud.

• 2025 Energy and Utilities Release Notes
  The release notes describe key features and enhancements for each release.
• Energy and Utilities Cloud Summer '24 Release Overview
  Improve your electric vehicle charging solutions and the customer experience with a new data model that's stored in Data Cloud.
• Energy and Utilities Cloud Spring ’24 Release Overview
  Empower your program managers with the Program Management Console, where they can track and manage clean energy programs within a single dashboard. Improve relationships with your contractors by using Contractor Portal, an external-facing centralized hub for contractor management, program discovery, and contractor enrollment.
• Energy and Utilities Cloud Winter ’24
  Support your field service IT teams by using a configurable, intuitive workflow on the Field Service Mobile app that improves safety and reduces the time to value for customers. Simplify and automate the approval process for Clean Energy Program applications by using sample Approval Process templates. Perform a wider range of tasks in external billing systems with the expanded Integrations API endpoints. Explore new data model objects and fields to support budgets, benefits, applications, and programs.
• Energy and Utilities Cloud Summer ’23 Release Overview
  Encourage customers to opt for demand-side management products or initiatives with Programs in the Utility Self Serve Portal. Implement attribute-based pricing for your Energy and Utilities business. Customize your Energy and Utilities implementation with the new data model objects.
• Energy and Utilities Cloud Spring '23 Release Overview
  Experience better runtime performance for Customer Acquisition Management with JSONAttribute v2 schema. Build closer relationships with your customers by using the Actionable Relationship Center, Actions, Timeline, and Customer Interest Tagging in the Contact Center Console app. Add and deploy new tabs faster in the Utility Self Service Portal. Create customers and contracts in external billing systems with the new Integrations API Endpoint.
• Energy and Utilities Winter '23
  For Winter '23, the Energy and Utilities cloud offers new and enhanced features to reduce time to value for the Contact Center Console and Customer Acquisition Management​​. The Utility Self Serve Portal​​ is easier to use, too. You can also integrate with external billing applications with a sample MuleSoft application.