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          Large Account Sales Management (Managed Package)

          Large Account Sales Management (Managed Package)

          Large Account Sales Management helps utilities streamline their sales operations. Sales agents and team leads get actionable insights allowing agents to focus on their top deals. When working on an opportunity, the sales agent can enter information for the quote, organize the data into logical groupings, and, if necessary, start the multi-site quoting process using Salesforce Industries CPQ.

          Managed Package AppThis app is part of the Energy and Utilities Cloud managed package.

          Business Processes

          With Large Account Sales Management, you can:

          Personas

          The following common personas are the key users of this application.

          Persona

          Roles and Responsibilities

          Sales Agent

          • Use the home page showing open Leads and Opportunities, to direct their work for the day

          • Get a 360-degree view of account portfolios

          • Deep dive into specific leads, opportunities, quotes, and contracts for customers

          • Create multi-site quotes from opportunities

          • Track progress to targets

          Team Lead

          • Track the team’s progress against various KPIs such as key revenue targets, margin targets, win rates, time to quote, order completion status, and customer satisfaction

          • Utilize flexible quoting to win business

          • Ensure compliance and approvals of processes followed.

          Key Account Manager

          • Gain in-depth knowledge of their customer and provide them with exceptional service

          • Retain customers through multiple new product and renewal sales cycles

           
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