Refresh Product Cache for Customer Acquisition Management

The Customer Acquisition Management application uses on-platform caching to offer best-fit products and services to customers with the ability to scale with demand together with speed and reliability.

1. In the App Launcher, click Vlocity CMT Administration.
2. Select Maintenance Jobs.
3. Run Clear Managed Platform Cache.
4. Run Product Hierarchy Maintenance. Make sure to select the option Delete Old Data.
5. Run Refresh Platform Cache.
6. Go to Vlocity CMT Administration and select Cacheable API Jobs. Run Regenerate Cached API Records. Select all the APIs and All Catalogs to run this job.
7. Go to Setup. Search and open Custom Settings.
8. Click Manage next to sfiEnergyCAMModifiedProductsCode.
9. Click New to add a product for which you want to regenerate the cache. Enter the required values for the Name, Product Code , and isProcessed fields, and click Save.

   Repeat this step for all the new products.

   

   Note

   The application will pick up the product for cache regeneration only if the isProcessed field is set to false.

10. Click Edit next to a record for the product that you want to modify. Edit the values of the fields as required. Click Save.

    Repeat this step for all the modified products for which you want to regenerate the cache.

11. To regenerate cached API Response for all the modified products, follow these steps:
    1. In the App Launcher, go to All Items and click Vlocity Scheduled Jobs.
    2. Click VEEDigitalSalesVIPCaching.
    3. In the Details tab, update the Email Address List field with a valid email address. A notification email is sent to this email address when the job gets completed.
    4. In the App Launcher, go to All Items and click EUC Administration.
    5. Under CAM Administration, click Cache-related jobs.
    6. To run the sfiEnergyCAMRegenerateCaching job, under Regenerate Cache Job, click Start.
    To check for completion of this job, go to Setup and search Apex Jobs. You may find multiple instances of jobs that are in progress. Wait until all jobs are completed before proceeding.