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            Add the Work Guide Component to Dispute and Dispute Item Record Pages

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            3. Financial Services Cloud Admin Guide

            Add the Work Guide Component to Dispute and Dispute Item Record Pages

            To help dispute case owners access their work items, add the flow orchestration work guide component to the dispute and dispute item record pages.

            Required Editions

            Available in: Lightning Experience
            Available in: Unlimited Edition where Financial Services Cloud is enabled
            Available in: Lightning Experience
            Available in: Professional, Enterprise, and Unlimited Editions
            1. In Setup, open the Object Manager.
            2. In the Quick Find box, enter dispute, and then select Dispute.
            3. Click Lightning Record Pages, and then select Dispute Record Page.
            4. Click Edit.
            5. In the Lightning App Builder, from the list of Standard components, drag Flow Orchestration Work Guide on to the page layout.
            6. Save your changes, and then activate the page, if necessary.
            7. Similarly, add the work guide component to the dispute item record page layout.
             
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