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Interest Tags
Interest Tags Editions and Permissions

Interest Tags Editions and Permissions

Review the supported editions and required permissions for Interest Tags.

Supported Editions for Interest Tags

Available in: Lightning Experience
Automotive Cloud: Enterprise, Unlimited, and Developer Editions
Education Cloud: Enterprise, Performance, Unlimited, and Developer Editions
Energy & Utilities Cloud: Enterprise, Performance, and Unlimited Editions
Financial Services Cloud: Professional, Enterprise, and Unlimited Editions
Insurance: Enterprise, Performance, and Unlimited Editions
Manufacturing Cloud: Enterprise, Performance, Unlimited, and Developer Editions
Net Zero Cloud: Enterprise, Performance, Unlimited, and Developer Editions
Nonprofit Cloud: Enterprise, Unlimited, and Developer Editions
Public Sector Solutions: Enterprise, Performance, Unlimited, and Developer Editions

Required Interest Tags Permission

To use Interest Tags, Salesforce admins and users need Access Interest Tags for Financial Service Cloud, a user permission, to create and assign interest tags. The products and licenses in your org determine whether you have access to this permission and how you assign it. Typically, the permission is included in a product-provided permission set.

Most products use the same permission set.

Permission Set Available In These Products
Interaction Summary
  • Automotive Cloud
  • Energy and Utilities Cloud
  • Insurance
  • Manufacturing Cloud
  • Net Zero Cloud
  • Nonprofit Cloud
  • Public Sector Solutions

Some products provide different permission sets or permission set groups.

Product Permission Set or Permission Set Group Notes
Education Cloud
  • Education Cloud Full Access
  • Education Cloud Limited Access
 
Financial Services Cloud
  • Financial Services Cloud Extension
  • Financial Services Cloud Foundations
  • FSC Sales
 
Nonprofit Cloud
  • Fundraising_User
  • Fundraising_Admin
You can use the Interaction Summary permission set or you can assign one of these permission set groups. Interest Tags work with many use cases. We just provide these permission sets for your convenience.

Don't see your product here? Contact your account executive for more information. Or look for a permission set that includes the user permission Access Interest Tags for Financial Service Cloud. To see what’s included in a permission set, click View Summary on the permission set’s detail page in Setup. Review your cloud’s documentation, too.

Other Required Permissions

We recommend that you create a permission set for these other required permissions. You can then use permission set groups and muting permission sets to fine-tune user access.

Type of Permission Name of Permission or Object Notes
User permission Assign Topics

Interest Tags uses Topics behind the scenes. These user permissions are required to assign, create, delete, and edit interest tags respectively.

To restrict who has access to create, edit, and delete interest tags and tag categories, give most of your users the Assign Topics permission only.

Create Topics
Delete Topics
Edit Topics
Object permission Interest Tags

Interest Tags store data in multiple objects. Appropriate object permissions (Read, Create, Edit, Delete, View All Records, and Modify All Records) on these objects are required to work with interest tags.

To restrict who can edit the names of Interest Tags and Tag Categories, grant most of your users View All Records and Read access.

Tag Categories
Tag Category Assignments

Customizing Permissions

If you customize this feature, such as adding fields, create a custom permission set. If you want to remove user permissions from the default permission set, create a muting permission set. Then, use permission set groups to assign users the default permission set in addition to your custom permission sets. This approach ensures users always have the latest default permissions, and is an alternative to cloning permission sets.

Customize Sharing Settings for Tag Categories

Set up user access to tag categories that belong to work groups outside of their work group by using sharing rules. When the default internal access for tag categories is set to private, create sharing rules to grant users or groups access to tag categories.

 
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