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          Clone and Activate the Manage Standing Instructions Salesforce Flow

          Clone and Activate the Manage Standing Instructions Salesforce Flow

          Use the Process Manage Standing Instructions Request Salesforce Flow Orchestration to show your users the step-by-step instructions to submit a Manage Standing Instructions request for a client. You can customize the flow to meet your business needs.

          Required Editions

          User Permissions Needed
          To activate the Manage Standing Instructions flow: Customize Application

          The Process Manage Standing Instructions Request Orchestration notifies the account that the Manage Standing Instructions request was made and attempts to process the request. If the attempt is successful, the orchestration closes the associated case and notifies the account. If the attempt fails, the orchestration notifies the case owner.

          You can customize and add the Process Manage Standing Instructions Request Orchestration to the Standing Instructions service process.

          1. From Setup, in the Quick Find box, enter Flows, and then select Flows.
          2. Click New Flow.
          3. Click Use a Template.
          4. Click All + Templates and select Flow Orchestration.
          5. Select the Process Manage Standing Instructions Request Orchestration and click Create.
          6. Save your changes.
            1. Enter a label for the orchestration and a description.
            2. Enter ProcMngStndInstrRqst as the API name for the orchestration.
            3. Save your changes.
          7. Refresh the Process Manage Standing Instructions Request orchestration page.
          8. Save and activate the Manage Standing Instructions Flow Orchestration. 
           
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