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          Clone and Activate the Request Statement Copies Salesforce Flow

          Clone and Activate the Request Statement Copies Salesforce Flow

          Use the Process Request Statement Copies Salesforce Flow Orchestration to show your users the step-by-step instructions to submit a Request Statement Copies request for a client. You can customize the flow to meet your business needs.

          Required Editions

          User Permissions Needed
          To activate the Request Statement Copies flow: Customize Application

          The Process Request Statement Copies Orchestration notifies the account that a Request Statement Copies request was made and attempts to process the request. If the attempt is successful, the orchestration closes the associated case and notifies the account. If the attempt fails, the orchestration notifies the case owner.

          You can customize and add the Process Request Statement Copies Orchestration to the Request Statement Copies service process.

          1. From Setup, in the Quick Find box, enter Flows, and then select Flows.
          2. Click New Flow.
          3. Click Use a Template.
          4. Click All + Templates and select Flow Orchestration.
          5. Select the Process Request Statement Copies Orchestration and click Create.
          6. Save your changes.
            1. Enter a label for the orchestration and a description.
            2. Enter ProcessRqstStmtCopies as the API name for the orchestration.
            3. Save your changes.
          7. Refresh the Process Request Statement Copies Request orchestration page.
          8. Save and activate the Request Statement Copies Flow Orchestration. 
           
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          Salesforce Help | Article