Create a Customer Community User Profile to Access Financial Services Cloud Client
Portal
To control access to the Financial Services Cloud features, create a profile for portal
users with the appropriate permissions by cloning a community user profile.
Required Editions
Available in: Lightning Experience in Professional, Enterprise, and Unlimited editions
where Financial Services Cloud license is enabled
User Permissions Needed
To create profiles:
Manage Profiles and Permission Sets
From Setup, in the Quick Find box, enter Profiles, and then select
Profiles.
Next to the user profile that maps to your customer community license, click
Clone.
If your community license is Customer Community, then select either Customer Community
User or Customer Community Login User as the user profile. If your community license is
Customer Community Plus, select either Customer Community Plus User or Customer Community Plus
Login User as the user profile.
Enter a name for the cloned profile, for example Banking Customer Community
User, and then save your changes.
This cloned profile becomes the baseline that grants your portal users access to Financial
Services Cloud features.
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