Loading
Prepare for Email to Become the Default Login ExperienceRead More
Create an Integration Definition for the Transaction Dispute Service Process

Create an Integration Definition for the Transaction Dispute Service Process

Transaction Dispute Management uses fscserviceprocess.TransactionServiceIntegrationProvider integration definition. It calls the API to get the client’s financial transactions from the core banking system.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions
User Permissions Needed
To create Apex Defined integration definitions: Customize Application

Before you connect to MuleSoft and enable integration, turn on the setting to retrieve real-time financial account and transaction information from your external core banking system. When this setting is off, account information is retrieved from Salesforce. For more information, see Enable Real-Time Financial Account Information.

  1. From Setup, in the Quick Find box, enter Integration Definitions, and then select Integrations Definition.
  2. Click + New.
  3. Create an Integration Definition with these settings.
    1. For Type, select Apex Defined.
    2. For Name and Developer name, enter FSC_GetTransaction.
    3. Click Next.
    4. Search for and select the fscserviceprocess.TransactionServiceIntegrationProvider Apex class.
    5. Confirm that the Attribute Value is FSC_fsc_integrations_V1_0_0.
      The Attribute Name and Attribute Value fields are auto-populated. To point to a different named credential, enter an attribute name and attribute value.
    6. Save and activate the definition.
 
Loading
Salesforce Help | Article