Loading
Prepare for Email to Become the Default Login ExperienceRead More
View Client Income and Expenses for a Specific Financial Account or Member

View Client Income and Expenses for a Specific Financial Account or Member

The FSCDataCloudShowIncomeExpenses Flexcard shows a client or household cash flow trends over a selected time frame. The Flexcard focuses on incoming and outgoing transactions to highlight periods of cash flow surplus and deficit. Select a time frame to show an aggregated cash flow across all of the client’s financial accounts over the last 3, 6, or 12 months. View financial data for a specific financial account or member. Review the metrics that show your client’s total income, total expenses, total surplus, average monthly income, average monthly expenses, and average monthly surplus. A double bar or line graph shows a month-by-month breakdown of your client’s total income and expenses. Hover over a bar to view client financial income, surplus, and deficit data.

Required Editions

Agentforce Financial Services is available in Lightning Experience.

Available in: Professional, Enterprise, and Unlimited Editions

User Permissions Needed
To use Data 360 for Agentforce Financial Services:

Salesforce org: Financial Services Cloud Extension OR FSC Sales OR FSC Service

AND

Data Cloud for Financial Services Cloud Admin User

OR

Data Cloud for Financial Services Cloud User

AND

Data Cloud org: Data Cloud Architect

  1. Click a person or household account record.
  2. On the Cash Flow Summary Flexcard, view these details:
    • Total income: Total deposits for the selected time frame.
    • Total expenses: Total expenses for the selected time frame.
    • Total surplus: A calculation of total income less total expenses for the selected time frame.
    • Average monthly income: The average monthly deposits for the selected time frame.
    • Average monthly expenses: The average monthly expenses for the selected time frame.
    • Average monthly surplus: A calculation of average monthly income less average monthly expenses for the selected time frame.
  3. To update the Flexcard data, select a Time Frame of Last 3 Months, Last 6 Months, or Last 12 Months.
    • To view data for a specific financial account, in Financial Account, select the financial account name.
    • To view data for a specific member, in Member, select their name.
  4. The double bar or line graph shows monthly income and expenses so you can identify your client’s months of cash flow surplus and deficit.
 
Loading
Salesforce Help | Article