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Person Accounts

Person Accounts

Person accounts store information about a person by combining certain account and contact fields into a single object experience. To end users, a person account record appears and functions as a single record.

Person accounts use the standard Account object to hold all of the details about a person. The Account object has been extended with custom fields, record types, and more.

Object Standard or Custom Purpose Record Types
Account Standard
  • Represents all aspects of the person. Data includes personhood details, such as birth date or tax ID number, and dealings with your organization, such as review frequency or service tier
  • Related to opportunities, cases, and other Salesforce transactions as well as events, tasks, calls, and other Salesforce communications

Person account

Note
Note Use the Person account record type when a client is a person. Use the Institutional record type when a client is a business or an institution.
 
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