Enable the required permissions and a field-level security setting for the user
profiles, including the System Administrator profile. You can edit profiles that you created and
mapped to the packaged profiles. However, you can’t change the packaged Advisor Access, Personal
Banker Access, and Relationship Manager Access permission sets. If you want to add or remove
permissions, clone the packaged permission and modify the new version.
Required Editions
Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited
Editions
Make edits to the profiles that you created or cloned, not to the Standard User profile. The
Standard User profile doesn’t have access to packaged features.
From Setup, enter Profiles in the Quick Find box, and then select
Profiles.
Click Advisor:
In the Field-Level Security section, select View next to
Task. Edit the task, and enable read access for the Type field.
In the Field-Level Security section, select View next to
Event. Edit the event, and enable read access for the Type
field.
In the Record Type Setting section, verify the Events defaults to Advisor Event, Leads
defaults to Person Referrals, Opportunities defaults to Opportunity (Wallet Share), and Tasks
defaults to Advisor Task.
In the Administrative Permissions section, enable the View Dashboards in
Public Folders and View Reports in Public Folders
permissions.
In the General User Permissions section, enable the Drag-and-Drop Dashboard
Builder, Edit Case Comments, Import
Leads, Manage Cases, Manage Leads,
Transfer Cases, Transfer Leads, and
View My Team’s Dashboards permissions.
Click Personal Banker:
In the Field-Level Security section, select View next to
Task. Edit the task, and enable read access for the Type field.
In the Record Type Setting section, for Standard Record Type Settings, ensure that Leads
defaults to Person Referrals, Leads defaults to Person Referrals, Opportunities include the
Opportunity (Wallet Share), and defaults to General, and Task is set to Master.
In the Record Type Setting sections, for Customer Record Type Setting, verify whether
Billing Statements include Credit and Debit, and defaults to Credit.
Click System Administrator:
In the Field-Level Security section, select View next to
Task. Edit the task, and enable read access for the Type field.
In the Record Type Setting section, ensure that Events defaults to Advisor Event., Leads
defaults to Person Referrals, Opportunities defaults to Opportunity (Wallet Share), and Tasks
defaults to Advisor Task
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