Set Up and Manage Digital Lending—India
Digital Lending—India provides banks and financial institutions with a comprehensive platform for consumer lending. Streamline the application intake, underwriter review, and pre-disbursement processes for loan types, such as home, auto, and personal loans.
Required Editions
| Available in: Lightning Experience |
| Available in: Professional, Enterprise, and Unlimited Editions |
Watch this video to understand how Digital Lending—India provides banks and financial institutions with a unified platform for consumer lending.
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Get to Know the Digital Lending—India Loan Origination Solution.
Application Intake
Offer an assisted application intake experience that enables relationship managers and agents to efficiently originate loans. This can be done by collecting and authenticating documents and applicant details, such as address, employment, and income. Application intake is powered by Discovery Framework, which tracks the responses to assessment questions.
Underwriting
Provide a unified interface for underwriters to access essential data for credit review, including applicant information, loan products, offers, deviations, approvals, evaluations, terms, and fees. Underwriters can access information about the documents collected. Integrations run at various stages of the loan application process.
India-Specific Prebuilt Integrations
Provide prebuilt integration templates that can be configured for Aadhaar authentication, identity verification, Video Know Your Customer (KYC), risk screening, and employment verification. These integrations enable credit processing assistants and agents to meet KYC compliance and to streamline onboarding. The integrations provide simplified configuration to verify the bank account and Indian Financial System Code (IFSC) details.
Pre-Disbursement Operations
Provide a guided form to enable operations officers to collect an applicant's bank account details, mode of repayment, repayment frequency, and monthly amount. The pre-disbursement workflow includes closing the associated opportunity, creating a financial asset for a secured loan, and a placeholder for a callout to the core banking system.
- Digital Lending–India Essentials
Digital Lending—India provides banks and financial institutions with a comprehensive platform for consumer lending. It’s an end-to-end loan origination solution that helps streamline the application intake, underwriter review, and pre-disbursement processes for loan types, such as home, auto, and personal loans. - Complete the Prerequisites for Loan Origination Process
Complete the preliminary tasks for setting up Digital Lending—India so that your users can efficiently start with the loan origination process. - Document Management for Digital Lending—India
Manage the loan-related documents of your loan applicants by setting up a structured and compliant document management system. This system includes document checklist items, document types, document categories, and document category document types. - Pre-Loan Origination Data
Before your users can start with the loan origination process, it’s essential to set up specific data that’s required during the loan origination lifecycle. The data includes the loan products offered, data use purposes, authorization form text, product fees, terms, and deviations. - Decision Matrices and Expression Sets for Digital Lending—India
Use the Business Rules Engine to automate the decision-making process when you onboard and evaluate a loan applicant. - Set Up an Approval Process for Party Profile and Application Form Records
To automate the review of the party profile and application form records that were created for onboarding the loan applicants, create approval processes. Use the approval processes to specify the sequence of steps that are necessary to approve a record. - Flexipages and Page Layouts for Digital Lending—India
In the Digital Lending—India sample application, you can set up flexi pages and customize page layouts for Application Form, Assessment, Application Form Product, Applicant, and Party Profile records based on your business needs. Tailor these pages for different user roles, such as relationship managers, agents, and underwriters. Customize page layouts that adapt based on the changes in the loan application stage and the corresponding changes in ownership. Make sure that each persona sees the most relevant information and tools that they need at each stage of the loan process. - Loan-Related Integrations for Digital Lending—India
In the loan origination process, integrating with external service providers is essential for performing various verifications and checks, such as Aadhaar authentication, PAN authentication, bank account verification, and employment verification. To connect with external service providers, Digital Lending—India offers integration pre-processing templates in the form of integration definitions, integration procedures, and Omnistudio Data Mappers. - Work with Digital Lending—India
After setting up Salesforce for Digital Lending—India, your applicant, broker or the relationship manager can begin the application origination process using the sample app. Explore various repayment options and estimate repayment schedules with the enhanced digital lending calculator. - Advanced Loan Repayment Schedules with Loan Calculator
Calculate the overall financial contribution to a loan by using the enhanced digital lending calculator with diverse repayment options. Relationship managers, brokers, and self-serve applicants can customize values in the loan calculator for Amortization, Step-Up, Step-Down, Bullet, and Balloon repayment structures. They can also calculate additional payments and see the impact on the structures. - Stage Management Plan for Digital Lending—India
Use Stage Management to streamline the stage transition process for objects used in the loan origination business workflow. There are multiple objects, such as Applicant, Application Form, and Party Profile involved in a loan origination workflow. With Stage Management, create stage definitions, the criteria for the business process to move from one stage to another, and the steps to be performed when the business process moves to a particular stage.
