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          Set Up a Sharing Set for Service Appointment Records

          Set Up a Sharing Set for Service Appointment Records

          Give your portal users access to the Service Appointment records using a sharing set. A sharing set grants portal users access to a record associated with an account or contact that matches the user’s account or contact. You can grant access to records through access mapping, which defines access for each object in the sharing set.

          Required Editions

          Available in: Lightning Experience in Professional, Enterprise, and Unlimited editions where Financial Services Cloud license is enabled
          User Permissions Needed
          To create or update sharing sets: Customize Application
          1. From Setup, in the Quick Find box, enter Digital Experiences, and then select Settings.
          2. In the Sharing Sets related list, click New.
          3. Enter a label for the sharing set.
          4. In the Select Profiles section, select your cloned community user profile and click Add.
          5. Under Select Objects, select Service Appointment, and then click Add.
          6. In the Configure Access section, configure access for the selected profile and object.
            1. Next to Service Appointment, click Set Up.
            2. For User, select Account, for Target Service Appointment, select Account, and for Access Level, select Read/Write.
            3. Click Update.
          7. Save your changes.
           
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          Salesforce Help | Article