Performance and Scalability

The performance and scalability of your Forbearance solution are crucial to its success.

Consider the following for enhanced performance:

• User creation and registration should be lightweight and asynchronous. Consider performing operations in batches.
• Understand the performance implications of concurrency on landing pages. Robustly test for the number of custom components on a single page, the total number of registered users (avoid hitting limits for community portals),
• Carefully consider the design complexity of landing pages, including the number of custom components on a single page as well as the complexity of the sharing sets in your Salesforce environment.
• Improve performance by setting up acustom domain for your Experience Cloud site.
• Enable Event Monitoring and set up dashboards to watch front-end and back-end performance
• Review Concurrency Limits and volume-sensitive Governor Limits

Scaling under load is crucial to success. If you expect new community users to be registered or created at high volumes in a short period of time, please work with your Account Team and CSM to discuss the right approach. Consider these resources for more on scaling limitiations and guardrails in general:

• Flow Limits and Considerations
• Communities Usage Allocation

Note Consider engaging a Salesforce architect for guidance on high-data volume performance and scalability.