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Group Membership and Households
How Financial Services Cloud Models Groups and Relationships

How Financial Services Cloud Models Groups and Relationships

In Financial Services Cloud, use party relationship groups to organize members under a single household and to connect related households or associated business accounts, such as the member’s lawyer, financial advisor, or health insurance provider.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions in Financial Services Cloud

The example here shows how to map a client, related household, and contacts by using the Party Relationship Group and other relevant objects in Financial Services Cloud.

DATA OBJECT RECORD
Client Person Account A person account with details about the member
Client’s household Business Account AND Party Relationship Group A party relationship group whose type is Household and describes the business account as a household
The client’s spouse Person Account A person account with details about the client’s spouse
The client’s child Person Account A person account with details about the client’s child
The relationship between the client’s household and its members Account Contact Relation

The account-contact relationships to define each individual’s role in the household:

  • Client to business account
  • Spouse to business account
  • Child to business account
The relationships between the client’s family members Contact Contact Relation

The contact-contact relationships: 

  • Client to spouse
  • Client to child
  • Spouse to client
  • Spouse to child
  • Child to client
  • Child to spouse

Each contact-contact relationship is related to a party role relationship record that describes the relationship.

The client’s lawyer Contact A contact record with details about the lawyer
The relationships between the client and the lawyer Account Contact Relation An account-contact relationship that connects the client’s person account to the lawyer’s contact record and defines the participant’s role
The health insurance provider of the client’s household Account A business account that represents the health insurance provider organization
 
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