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Enable Person Accounts for Use in Health Cloud
Enable person accounts so that you can use them to represent patients, members, and providers in your Health Cloud org.
Required Editions
Available in: Lightning Experience Available in: Enterprise and Unlimited Editions with Health Cloud or Life Sciences Cloud |
Note After Person Accounts is enabled, it can’t be disabled. We recommend that you
create a sandbox to preview how person accounts affect your Salesforce org.
- From Setup, in the Quick Find box, enter Person Accounts, and then select Person Accounts.
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Go through the steps listed on the Person Accounts page.
- Acknowledge the org impacts of enabling person accounts.
- Make sure the Account object has at least one record type such as a Business record type.
- Make sure user profiles that have read permission on accounts have read permission on contacts.
- The organization-wide default sharing is set so that either Contact is Controlled by Parent or both Account and Contact are Private.
- Click Check Readiness to ensure you’ve completed all the prerequisites to enable person accounts in your org.
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Click Enable Person Accounts. Click
Enable when you see the warning message.
After Person Accounts is enabled, the Person Account and the Account Contact Relationship objects become visible in Setup > Object Manager in your org. In the Person Account object, a person account record type and person account page layout are created automatically.
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From Setup, find and select Profiles, and then assign
the Person Account record type to each user profile.
- In the Record Type Settings for each profile, find and edit the Accounts entity.
- Move the Person Account record type from Available Record Types to Selected Record Types.
- In the Business Account and Person Account Default Record Types section, verify the Person Account Default Record Type dropdown has Person Account selected, and then verify the Business Account Default Record Type dropdown has a value other than --Master-- selected.
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