Care Gaps

Here’s a video of the process to help you get started.

If you aren’t able to watch the video in full screen mode, open the video on a new tab: Design a Care Gap Evaluation Process.

• Enable Care Gaps
  Enable care gaps in Integrated Care Management so that your users can identify gaps in patient care. When you enable care gaps, care managers can access the HealthCloudCareManagementCareGapManager Flexcard, the Omniscript for evaluating a measure and creating a care gap, and the option to create care plans from care gaps.
• Add the Care Gaps Flexcard to the Patient Record Page
  Enable care managers to identify and update care gaps by adding the HealthCloudCareManagementCareGapManager Flexcard to the patient (person account) record page.
• Enable Users to Create Care Gaps by Evaluating a Measure
  Create a clinical measure and implement a trigger-based logic to evaluate the measure so care managers can create a care gap using the measure evaluation flow.
• Guidelines on Care Gap Updates
  Care gaps are critical healthcare data that determine the timeliness and quality of care a patient receives. To ensure data reliability, Health Cloud restricts updates to certain fields in care gap records depending on the record origin type.