Use Home Health

Use Home Health to efficiently schedule and manage visits for your organization’s home healthcare services. With this feature, you can automate large parts of your operations, such as scheduling recurring visits and managing care resource assignments.

• Manage Users and Field Operations
  Get to know the different users of Home Health and the field-level operations involved in home visits.
• Manage Patient Preferences with Home Health
  Patients can prefer home visits from care professionals with specific skills. Assigning care resources that match these preferences enhances the overall experience that patients have with your organization’s services. For example, a patient prefers someone who speaks Spanish and is skilled in elder care. You can record these preferences if your admin has set up these preference types in your org.
• Manage Home Visits and Authorizations
  Learn how home visits are scheduled and assigned to care resources, then learn about the prior authorization and patient eligibility verification workflows that can expedite and streamline your home visit operations.
• Manage Quoting and Budgeting of Home Visits
  Home Health's holistic approach to quoting, funding, and budgeting significantly enhances financial management, operational efficiency, and patient-centric care. By integrating quote generation, benefit reviews, budget calculation, and patient approval, Home Health streamlines the entire process, ensuring timely care and communication.
• Manage Electronic Verification of Home Visits
  Home Health’s comprehensive solution for Electronic Visit Verification (EVV) allows a home health agency to track care resource visits and verify that a patient receives the services authorized in their plans of care. This verification gives accurate and up-to-date visit data that subsequently reduces inappropriate billing, safeguards against fraud, and helps with future audits. Along with achieving regulatory compliance, your home health agency also sees improved home visit oversight, faster payments due to eliminated paperwork, and better scheduling and communication.
• Manage Patient Medications During Home Visits
  A meticulous medication management system helps a home health agency manage medication safely, cost-effectively, and competently to achieve the best outcomes for both the home health agency and its patients. With the integration of Home Health and Medication Management, clinicians can easily monitor a patient’s medication regimen, identify actual or potential medication-related errors, and give guidance to optimize medication usage during home visits.
• Manage Patient’s Care Plans During Home Visits
  Home Health’s integration with Integrated Care Management helps you to orchestrate care for your patients efficiently and holistically. Provide personalized care and enhanced outcomes by addressing each patient’s unique needs, based on their health concerns and list of medications.
• Home Health Portal for Patients
  As a patient, take control of your healthcare journey with Home Health. With a streamlined communication with the home health agency, you can efficiently monitor your home visits and achieve an enhanced and personalized healthcare experience.
• Learn about Agentforce for Home Health
  Automate your home healthcare workflow with Agentforce. Drive a transformative shift towards better patient care and higher efficiency through AI-powered insights and personalized service recommendations. Enhance financial precision by using Agentforce to analyze patient call transcripts, extract home visit needs, and generate patient coverage benefits.
• Artificial Intelligence for Home Health
  Use details of the recommended care professionals to swiftly schedule appointments with the most appropriate care professionals.