Health Cloud Managed Package

Health Cloud originally started out as a managed package that was installed on the core Salesforce platform. Over the years, Health Cloud has gradually moved away from distributing new features through the managed packaged, and instead has built its features directly on the core Salesforce platform.

What this means for you as a user is that most of the features under this section have newer and better alternatives that your organization can use for improved performance. And if you’re not sure whether your org uses a managed package feature or a core platform feature, check with your Salesforce admin for more information.

• Give Agents and Managers Valuable Patient Insights with Analytics for Healthcare (Managed Package Feature)
  Analytics for Healthcare lets care coordinators, utilization managers, and referral managers gain critical insights and visualize key metrics about their patient populations. Payers and providers can use actionable insights from the app’s dashboards to drive intelligent engagement and improve care effectiveness and efficiency.
• Use Care Plans to Help Patients and Members Reach Their Goals (Managed Package Feature)
  Customizable care plans represent an action plan for improving a person’s health. These care plans help your patients or members take practical steps to improve their health every day. You can manage chronic conditions, provide preventive care, and apply health and wellness protocols with care plans.
• Manage a Patient or Member’s Relationships (Managed Package Feature)
  Knowing who lives with the patient or member and seeing their role and relationship can be an important factor in ongoing care. A person's household includes caregivers, businesses, and others who are involved with their health.
• Health Cloud Limitations
  Health Cloud has some specific behaviors and limitations that may be different from your users’ standard Salesforce experience.