Map predefined static values for the status of a claim coverage payment detail record to
dynamic values based on your organization’s needs. Make sure that you map at least one dynamic
value for each static value.
From Setup, in the Quick Find box, enter Insurance Claim Services, and then select
Configure Picklist Mapping.
Click New Picklist Mapping.
Select a Static Value.
Click Next.
In the Dynamic Value , select one or more dynamic statuses to associate with the selected
static value.
Move the desired values from Available to Selected by using the arrow buttons.
Click Next.
If you select multiple dynamic values, select one to be the default. The first one selected
is chosen by default.
Save your changes.
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