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Manage Claims
Set up claim products and create dynamic first notice of loss intake flows for your users. Give claims adjusters a cohesive view of claims and financial data so they can efficiently assess and adjudicate claims. Establish financial controls and automatically route requests for financial approval to the appropriate supervisors and managers.
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- Learn About Claims Management for Insurance
Set up claim products and create dynamic first notice of loss intake flows for your users. Give claims adjusters a cohesive view of claims and financial data so they can efficiently assess and adjudicate claims. Establish financial controls and automatically route requests for financial approval to the appropriate supervisors and managers. - Set Up Claim Models
A claim product model is the foundation of your entire claims process. When a claim is filed, the claim is created using the claim product spec as its definition and using the policy to identify available coverages and insured items. A well-planned claim model provides a variety of flexible options for customers, and intuitive and efficient tools for claims adjusters. - Set Up the Claims Adjuster Workbench
Give claims adjusters the information and tools they need to efficiently assess and adjudicate claims. - Build Business Processes for Payment Authorizations
Set limits on how much users can authorize for claim payments, and build a workflow that routes payment authorization requests to supervisors. Users authorized to approve larger amounts receive notifications of pending requests, link directly to claim details, and approve or reject financial transactions. - Work With the Claims Adjuster Workbench
With a cohesive view of coverages, claim participants, claim history, and financial data, claims adjusters can assess and adjudicate claims. - Work With Claims Financials
Claims adjusters can get a quick overview of claims and related tasks, and then dive into the management of individual claims.
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