Customize the FlexCard-Based Claim 360 Component

Customize the OmniStudio FlexCards, Integration Procedures, and Omnistudio Data Mappers to suit your business needs.

To start using the FlexCard-based Claim 360 component, customize the OmniStudio FlexCards, Integration Procedures, and Data Mappers, and then configure the component in Lightning Experience.

• Customize FlexCard-Based Claim 360 Using FlexCards
  To show claim information with clickable actions that change based on the information entered, customize the FlexCard components that you want to add to the record pages.
• Customize FlexCard-Based Claim 360 by Using Integration Procedures
  Customize integration procedures in OmniStudio.
• Customize FlexCard-Based Claim 360 Using Data Mappers
  If you want to include policy and claim details from a third-party system, get your developer to create an Apex class that makes the data available to FlexCard-based Claim 360. Then, customize the Omnistudio Data Mappers to reference the Apex class.